Shipping Information
1. Processing Time
Every incoming order will be processed within **1-2 business days** (excluding Sundays and National Holidays). Orders received after 15.00 WIB will be processed on the next business day.
2. Shipping Methods
We work with various trusted shipping services to ensure products arrive safely:
- **J&E Express**: Estimated 2-4 business days (Regular).
- **SiCepat**: Estimated 1-3 business days (Best/Cargo).
- **Grab/Gojek (Sameday/Instant)**: Specifically for the Yogyakarta area.
3. Shipping Cost
Shipping costs are calculated automatically at checkout based on product weight and your destination address. MSport often offers **Free Shipping** promos for purchases above a certain value, so make sure to check our promotional banner.
4. Order Tracking
Once the order is shipped, you will receive a tracking number via email and WhatsApp. You can track your order through:
- Halaman Track Order di website kami.
- Official website of the respective shipping service.
5. International Shipping
Currently, MSport serves shipping to Singapore, Malaysia, and Brunei Darussalam via special couriers. For shipping to other countries, please contact our Customer Service manually.